One UI 7, the highly anticipated update, seems to have let down many Galaxy S23 users. After installing the update, numerous users are complaining about a significant drop in camera quality.
The issues aren’t trivial-several users have reported blurry and washed-out photos, as well as a general decline in image sharpness.
While One UI 7 was designed to improve the overall smartphone experience, it’s causing unexpected problems for Galaxy S23, S23 Ultra, and even S23 FE owners. The camera, a standout feature of these phones, appears to be one of the main casualties of this update. The most common complaints include distant scenes appearing blurry, close-ups lacking detail, and dull colors, even under ideal lighting conditions. These issues were never present before the update, making them especially frustrating for users who rely on their cameras.
It’s not just the quality of still images that has taken a hit. Some users are also noticing lag when using the camera app, with delays occurring when switching between modes or between the front and rear cameras. Additionally, camera previews seem to load slowly for some users. Given the essential role that cameras play in smartphones, these issues are certainly a letdown.
Fortunately, the problem doesn’t appear to be affecting every user, but it’s significant enough to raise concerns. Many users have tried troubleshooting by clearing the camera app’s cache and resetting settings, but these solutions have not resolved the problem.
Samsung has yet to release an official statement on the issue. However, customer support teams and community moderators are advising users to report the issue through the Samsung Members app, where they can submit detailed logs to help Samsung identify the cause. Alongside the camera issues, some users have also experienced network and Bluetooth connectivity problems after updating to One UI 7.
For users who are affected, it’s disappointing to see such a highly anticipated update negatively impact the camera performance on a flagship device. The Galaxy S23 series has some of the best cameras on the market, so seeing this drop in quality is especially frustrating. While not everyone is affected, those who are should not have to compromise on features that were a major selling point. Samsung needs to listen to user feedback and work quickly to release a fix.